Frequently asked questions

Common questions about pricing, process, materials and turnaround.

Pricing

How is pricing determined?

Pricing depends on part size, material, geometry complexity and quantity. We quote after reviewing your file or scan.

Do you offer a consultation before quoting?

Yes. We review your project and requirements with you before issuing a quote.

Process

What file formats do you accept?

We accept STL, STEP, OBJ and DICOM files, along with raw scan data for reverse engineering and medical projects.

Can I send a physical part instead of a file?

Yes. We can scan a physical part and reconstruct it as part of our reverse engineering service.

Materials

What materials do you print in?

We work with a range of engineering-grade plastics and resins selected for each application, from rigid prototypes to flexible or medical-use materials.

Can materials be sterilised or used clinically?

Suitability depends on the specific use case. We advise on the right material choice for medical and clinical applications during consultation.

Turnaround

How long does a typical project take?

Most projects move from consultation to delivery within days, depending on complexity and current workload.

Do you offer rush turnaround?

Yes, subject to capacity. Let us know your deadline when you request a quote.

Still have a question?

Ask us directly. We'll reply with a clear answer and, if you're ready, a quote.